Hotel Policies

City Notice
Durian is prohibited from being brought into the hotel.

Hotel Policies

  • Check-In/Check-Out Times

    • Check-In: 14:00 – 22:00
    • Check-Out: Before 12:00
  • Children and Extra Beds

    • Children are welcome to stay with us.
    • If the number of guests exceeds the room’s limit, an extra bed can be provided for children, subject to additional charges. Please contact hotel staff for further details.
    • Baby cots are not available in any room types. Extra bed policies vary by room type, so please refer to the specific policy for the room you booked.

Reception Notice

  • Age Limit

    • Guests handling check-in must be at least 18 years old.
  • Check-In Notice

    • Reception Service is available from 07:00 to 22:00, Monday to Sunday.

Pets

  • Pets are not allowed.

Service Pets

  • Service pets are not allowed.

Breakfast

  • Breakfast is available (but an additional charge applies).

Booking Notice

  • Bookings are only valid after confirmation by the hotel or our travel agency partners. Confirmation will be sent via text message, email, or app notification.

Charge Description

  • No deposit is required for accommodation.

Payment Methods

  • We accept MasterCard, Visa, QR scan, and CASH.

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